My family recently embarked on the journey of purchasing an oboe. We were unsure of our wishes and had to ask for multiple lists as we continually refined our desired features. Through it all, Hannah was gracious and applied no sales pressure. She understood the importance of the decision. When we were finally ready to order a trial, one of the oboes was no longer available. She listened to our feature list, assessed our situation, and gave an informed recommendation. The trials were sent promptly. Upon opening the box, it was even more obvious the amount of passion and professionalism that Hannah brings to the business. Everything was clearly labeled and there were numerous support documents. My daughter tried each instrument with her oboe instructor and finally made a decision. It just happened to be the one Hannah recommended! My family highly appreciates all of Hannah’s assistance and The Oboe Fairy will be the first stop for any future purchases. John.